Business due diligence intelligence

Corrections
and disputes

If a report about your company says something that is not true, this is how to tell us — and an honest account of what the process is and is not.

If a report about your company is wrong

Write to us through the contact page with the report reference and the specific finding, and a person reads it. That is the whole process, and it is worth being clear about what it is not: there is no automated removal, no tracked case number and no guaranteed response time, because none of those exist. Saying otherwise would be the kind of unchecked claim this product exists to catch.

What helps

Every finding in a report cites its source and the date it was retrieved. That is deliberate, and it means a correction can point at a specific record rather than at the document as a whole — tell us which finding, and what the authoritative record says instead.

Documentation from the source that governs the fact — a company register, a gazette, a regulator — is the most useful thing you can send. We may check a request against the original source before changing anything.

What is a correction, and what is a disagreement

A factual error is something the record does not say: a wrong registration number, a status read from a stale copy, a company confused with another of a similar name. Those we fix.

A disagreement with an interpretation is different. A report states what was established, how well, and what could not be established; where nothing was found it records a gap rather than a clean result, and a gap is not an allegation. That a screen recorded a gap is usually not an error, though we will explain how it arose.

What a report says about people

Where a public record names a director, an officer, an administrator or a liquidator, the report records their name, their role and the record they appear in — and nothing else about them. EVULNABLE does not seek out information about private individuals and does not screen them.